1. Where can I find out more about Spot merchandise?

    Please email spotenquiries@au.penguingroup.com for details on Spot merchandise available in Australia and New Zealand.

  2. I am a retailer interested in stocking Spot merchandise. How do I go about this?

    Please contact spotenquiries@au.penguingroup.com for further details on merchandise. Alternatively if you are interested in stocking Spot books please go to www.penguin.com.au for information on available titles and customer service detail.

  3. What do I do if there is something wrong with my book?

    Purchased from a shop

    We apologise for any errors that occurred during the printing process. For severe defects such as missing pages or improper binding, please return the book to the store where you purchased it and they will replace the copy.

    Please note: Penguin cannot replace books purchased from bookshops. This is because we sell our stock to the bookshops and they are then responsible for dealing with any faulty products in accordance with their own returns policies.

  4. How can I find out more about the Spot publishing programme?

    Just bookmark the news and events page which will always be updated with new books and previews of things to come.

  5. Where can I purchase Spot books in Australia or New Zealand?

    All available books can be purchased or ordered through all good bookshops. Go to www.penguin.com.au for details of Spot titles.

  6. Are Spot books available in languages other than English?

    Yes, foreign language editions of the Spot books are sold in over 20 countries. Please visit the following page of our website or email our rights department rights-brandsandlicensing@uk.penguingroup.com for information on whether editions are available in your language.

  7. I would like to use Spot images and/or text, who should I contact for permission?

    Spot images cannot be used without permission from the Frederick Warne Rights Department. Please click here to download a permissions form. Email the completed form to rights-brandsandlicensing@uk.penguingroup.com